Limited Lifetime Warranty

SANI-TRED Permaflex,  LRB,  and TAV

1. We warranty that our SANI-TRED products will not harden, crack, peel, chip, separate or delaminate from its properly installed, original applied, vertical or horizontal  building material, interior or exterior surface, as well as completely waterproof these substrates including; concrete waste water containment and treatment tanks of any size,  wood, plywood, properly etched or sand blasted steel, cast iron, fiberglass, structure board, cement board, and drywall, for the life of the structure. This warranty covers and includes the normal routine cleaning procedure of high pressure washing of up to 3,000 P.S.I. with hot water and normal cleaning soap/ disinfectant products of up to 200 degrees F. in temperature, and/or  installation within perpetual water, sewage and/or  sewage  containment.

2. Ideal Products LLC warrants that all SANI-TRED products will be free from defects and workmanship under these conditions and will perform without fail for at least the life of the structure. Labor costs for removal or reinstallation of defective material is not covered under this warranty, and is limited to original cost of materials or replacement, at the choice of Ideal Products LLC (excluding, shipping, taxes and/or tariffs)

WARRANTY CONDITIONS

This warranty applies to the material at its original place of installation. The warranty will be void if the materials are installed in violation of applicable local codes or ordinances, or if installed in a particular situation not intended for product use.

WARRANTY EXCLUSIONS

1. Failure to properly apply the original surface material and follow written instructions provided by Ideal Products LLC
2. Abuse, alterations, damage due to animal chewing or clawing, cutting, chopping, accident, fire, extreme heat damage, (over 250 degrees F.), smoke damage and the like;
3. Failure to properly prepare the substrate surface as per SANI-TRED instructions or advisories, or if products are installed or applied on top of, or mixed with other products not approved within the supplied instructions such as mixing SANI-TRED products with unapproved solvents or thinners, or applying SANI-TRED products over existing inferior paints or coatings, or otherwise using the products for other than their approved intended use.
4. Materials purchased must be applied within 24 months of receipt in the case of LRB (Liquid Rubber Base), and Permaflex, 12 months in the case of TAV.

HOW TO MAKE A CLAIM

Promptly notify the dealer from whom the materials were purchased, supply  type of material, date of purchase, and a description of the problem. The dealer should then contact Ideal Products LLC. If the dealer for any reason is not available, call or write Ideal Products LLC directly at the address shown below, Attention:  "Warranty Service". After notification send small samples and photos freight prepaid, to the nearest SANITRED.distribution location, (which may be the local dealer), a small liquid or dry sample of the suspected defective material for evaluation or analysis,along with several color photographs of the problem area.

Ideal Products LLC reserves the right at all times to inspect the claimed defective material and verify warranty coverage at its factory laboratory. This warranty shall be limited to reimbursement to the original customer of all or part of the product cost as determined by the amount of replacement materials required to repair or replace the defective product. The customer shall be responsible for the remainder of any costs of installation or product price increase over and above the original purchase price.

MISCELLANEOUS

No one is authorized to make any other warranties on our behalf, ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY PERIOD SPECIFIED ABOVE. IDEAL PRODUCTS LLC SOLE LIABILITY WITH RESPECT TO ANY DEFECT SHALL BE AS SET FORTH IN THIS WARRANTY AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGE FROM WATER LEAKAGE) ARE EXCLUDED. Some states do not allow limitations on how long an implied warranty lasts, or for the exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 

We suggest you print this certificate and complete the information form below and retain this warranty certificate in the event this warranty information is needed. Reasonable proof of purchase and/or the effective date of the warranty must be presented and/or product batch numbers, otherwise  the effective date will be based upon the date of the identified batch manufacture.

This warranty gives you specific legal rights, and you may also have other rights  which vary from state to state.

Customer                                                          Name of Dealer/Applicator                                                

Address                                                             Dealer/Applicator Address                                                

Product Used                                                    Dealer/Applicator Phone#                                                 

Date of Purchase